Terms and Conditions | Little Wrights

LITTLE WRIGHTS – Terms and Conditions

1. ACCEPTANCE

1.1. These Terms and Conditions (Terms) constitute a contract between Little Wrights (ABN 997 863 937 86), its successors and assignees (referred to as “Little Wrights”, “we”, “us” or “our”) and you, the person, organisation or entity that purchases Services from us (referred to as “you” or “your”), and collectively the “parties”. These Terms apply to all services and sales made by us to you.

1.2. A reference to “Services” means the requested script writing services and related services as described on our website: littlewrights.com (Website) which we will provide to you pursuant to these Terms.

1.3. A reference to “Showreel Services” means the showreel services package booked by you which forms part of the Services.

1.4. You are deemed to have agreed to these Terms by:

a) making a booking with us;

b) confirming by email that you accept the Terms;

c) instructing us to proceed with provision of the Services; or

d) paying any Deposit required, or making part or full payment for the Services, set out in our tax invoice to you (Invoice).

1.5. If we accept your booking, the parties will have created a binding contract and we will supply the Services to you, and then you will pay the Fee to us as specified in the Invoice we provide.

1.6. You agree that these Terms form the agreement pursuant to which we will supply the Services to you. We urge you to review these Terms carefully and contact us on the details set out below if you have any questions.

2. SERVICES

2.1. We agree to perform the Services with due care and skill.

2.2. We reserve the right to refuse any request that we deem (in our absolute discretion) inappropriate, unreasonable or unlawful.

2.3. We may provide the Services to you using our own employees, personnel, contractors and/or third party providers, in our absolute discretion.

2.4. Products and/or services rendered by third parties who are not our employees or contractors (Third Parties), including but not limited to camera, sound, lighting or filming editors do not form part of the Services rendered by us and as such we cannot offer any warrantee or accept any liability in respect of such products or services.

3. BOOKINGS

3.1. The fees and costs for our Services are set out on our Website.

3.2. We will not commence performing the Services until the fees quoted to you for the Services (Fees) have been paid in full.

3.3. Unless otherwise agreed in writing with us, a non-refundable deposit (Deposit) equating to 50% of the total Fees is required to be paid to secure our

Showreel Services for showreel packages, upon confirmation of commencement of services date.

3.4. The balance of any Fees for the Services provided for the Showreel Packages is due to be paid no later than 7 days from the date prior to commencement.

3.5. All Fees are quoted and invoiced in Australian dollars (AUD).

3.6. Direct bank deposits, Paypal, and credit cards, with the exception of American Express credit cards, are the only forms of payment acceptable. No cheques will be accepted. A merchant facility surcharge will apply to all credit and debit card transactions.

4. CANCELLATIONS & VARIATIONS

4.1. All cancellations are required to be made by written notice to our nominated email address being: info@littlewrights.com

4.2. For cancellations:

a) If advised 48 hours after Service booking, a full refund of the Fees will be available;

b) If advised less than 48 hours prior to commencement date or where no cancellation is advised at all and 100% of the Fees and Deposit are forfeited to us and no refund will be available.

4.3. Upon receiving the first draft of the script, a limit of one rewrite request or revision to the script will be permitted and we must be advised in writing about what rewrites/revisions you would like to be made within four (4) days of receiving the draft script or as otherwise agreed. Further requests or revisions beyond this will be charged at an hourly rate of $50 and will be agreed between you and us. You hereby acknowledge that no refund will be due if further revisions and edits are requested.

4.4. Whilst every effort will be made to accommodate such requests for further edits and revisions, we cannot guarantee our availability to return revisions immediately or by your requested timeline. We will advise you of our time frame to return such revisions or rewrites to you.

4.5. Cancellations or delays by us may occur for a variety of reasons beyond our control including illness of our personnel, inclement weather, impromptu changes etcetera. If any of these circumstances should arise, we may be required to revise the date we provide our services to you but in doing so will take all reasonable steps to minimise impact to you.

4.6. We reserve the right to:

a) alter prices without notice; and

b) use footage where required,

and in such circumstances a refund will not be available.

4.7. In circumstances where we are required to cancel your booking prior to commencement, we will refund 100% of the Fees.

5. BEHAVIOUR & CONDUCT

5.1. You hereby acknowledge and we reserve the right to terminate or suspend our services to you in circumstances where we reasonably believe you are in breach of our terms of condition, behave unreasonably or in a manner that is not courteous and respectful towards our staff. We accept no liability under such circumstances and no refunds will be granted for work completed.

6. SPECIAL REQUESTS

6.1. You agree to inform us of any special requirements or requests before a booking of our services is made.

7. RELEASE

7.1. We may use photos or showreel footage of you on our website for the purposes of marketing our Services. We may also record your written feedback about our services.

7.2. If you do not consent to photos and video being taken of you for marketing purposes, please advise us in writing at the time of making your booking. Unless you advise us otherwise in writing, you grant us permission to use photograph and video footage of you and for us to use the resulting photographs and video for marketing purposes. You also grant us permission to use your written feedback for marketing purposes, such as in testimonials displayed on our Website.

8. LIABILITY & INDEMNITY

8.1. Your confirmation to engage our services confirms acceptance of these terms and conditions on our website.

8.2. We will not be liable to you or any other person for any lability or claim of any kind whatsoever arising directly or indirectly (whether under statute, contract, tort, negligence or otherwise) in relation to any consequential loss or any other remote abnormal or unforeseeable loss whether or not in the reasonable contemplation of the parties, in relation to providing the Services or products to you. This includes, but is not limited to:

a) any claims or liability which may arise as a result of a breach by you or us;

b) any claims or liability which may arise as a result of the you providing incorrect information or instructions; and

c) any claims or liability for infringement of any third-party intellectual property rights; and

d) any offense or emotional distress caused by any language or content written by us in the script provided to you as part of our Services.

8.3. You agree that, the maximum liability of us to you arising out of or in connection with the Services is, to the extent permitted by law, limited in the aggregate to the amount of the Fee payable for the Services. In the event of a breach by us causing loss, our liability to you for such breach shall be limited to the cost of us supplying the Services again.

8.4. You are liable for and agree to indemnify, defend and hold us harmless for and against any and all claims, liabilities, suits, actions, costs and expenses, including costs of litigation and reasonable legal costs, resulting directly or indirectly from:

a) any information you supply that is not accurate, up to date or complete or is misleading in any way;

b) any breach by you of these Terms;

c) any unauthorised use of our branding or intellectual property; and

d) any misuse of the Services, from or by you, your attendees, guests, employees, contractors or agents.

8.5. You agree to co-operate with us (at your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of the Services including but not limited to disputes, complaints, investigations or litigation that arises out of the provision of our Services.

9. MISCELLANEOUS

9.1. You acknowledge that our services are specifically designed for persons over the age of 16 years. Upon prior request (and subject to the discretion of us) minors may be allowed to engage our services provided that:

the minor is has requested permission to use our services by a parent or legal guardian;

that parent or legal guardian accepts full responsibility for the safety and behaviour of that minor.

If you have any questions or concerns about anything contained in these Terms or your booking generally, please contact us:

Email: info@littlewrights.com